Privacy Policy for web use at Motorhome Travel Group
1. Privacy Policy
'We' meaning the staff at the Motorhome Group, ask for your name, telephone number, e-mail address and vehicle details plus driving license details. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of the booking.
We arrange UK motorhome hires and rentals to Europe.
We operate the following policy with regard to the privacy of customer data:
We will maintain the personal information provided via this site as part of our records to assist us to maintain and improve our administration and management of our hire business. Customers are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date. In order to further enhance our hire services, we may also add details to customers names and addresses to our marketing database and may from time to time notify customers of new services of the Motorhome Group. From time to time we may wish to notify you of our site features or latest Internet special offers by e-mail.
2. Cookies Privacy Policy
Our site does not set cookies on your computer for any purpose.
3. IP Address Privacy Policy
We collect your IP address when you visit our site, this only identifies your ISP (Internet Service Provider) and does not contain any privacy information about - you as an individual. We use this information to help us understand more about where our site traffic originates. Our policy is to use this information for market assessment and then destroy it when it is of not further use. In line with the Data Protection Act. If we decide to change the privacy policy for our Web site, we will post the changes here, so you will always know what information we gather, how we use that information and whether we disclose the information to anyone.
4. Data Responsibility
Motorhome Group is the data controller for the purposes of the Data Protection Act 1998.
5. Liability & Warranty
5.1 General
No information contained in this Site may be treated as an offer or invitation to treat, apart from the pages containing specific services and for which contract offers are presented expressly and unambiguously. If a contract is made between Motorhome Group and a Customer, Motorhome Group shall be bound only by the terms and conditions appearing on the printed documents signed by Motorhome Group. Neither Motorhome Group or any other company mentioned on this site may be deemed to be bound by the information published on this site. In addition, this site may contain typographical or syntax errors, which may be amended at any time without notice. Motorhome Group shall bear no liability or grant any warranty, expressed or implied, except in the cases provided for below or provided for with respect to specific services for which specific contract terms are provided.
5.2 Liability
In no event shall Motorhome Group bear any liability directly or indirectly to anyone owing to the use of this Site, including in the event that Motorhome Group or one of its representatives has been informed of a risk. If the governing law does not allow a disclaimer of liability, Motorhome Group liability shall be limited in all cases to the extent permitted by the governing law.
5.3 Warranty
Motorhome Group shall use best efforts to ascertain the accuracy of the information published on the Site, the contents of which it reserves the right to amend at any time without notice. However, the information contained in this Site is provided without any warranty of any kind whatsoever, express or implied, on Motorhome Group's part. In addition, Motorhome Group does not warrant that the Site or the hardware on which it is hosted are free of viruses or virus-affected components.
Motorhome Group uses best efforts to secure the confidentiality of the information provided to it by the Customer, but owing to the current standing of technology, cannot in any way warrant complete confidentiality.
5.4 Liability & Warranty
In connection with the web site reservation service Motorhome Group shall bear no liability pursuant to the reservation available on the site and all the official Motorhome Group sites. The terms and conditions of reservation and rental of Motorhome Group vehicles are subject to amendment at any time. The Motorhome Group shall not give rise to any liability of the Motorhome Group, in tort or contract, directly or indirectly.
The pricing information provided by the web site is information based on the data provided by the Customer. In no event shall web site reservation of a Motorhome Group vehicle be treated as constituting a rental contract. The Motorhome Group site contains a reminder, according to the statutes and regulations in force of the terms of reservation and rental of Motorhome Group vehicles. Those terms shall be notified to the Customer upon request. If that warning does not appear on the official site, the Customer shall be deemed to have received sufficient information from this caution.
In any event, the vehicle-rental contract shall be formed only at the time when the Customer withdraws his or her vehicle and signs the rental contract, accepting the rental terms contained in it. These provisions shall not apply pursuant to the option in the Booking Agreement.
Data Protection and Freedom of Information
The company adheres to the Data Protection Act and Freedom of Information Act. Requests for information under the Acts should be directed to our company address.
Please note that we cannot supply you with commercially sensitive information or information that would compromise the Data Protection Act.